Recent Discussionserror code CS9994 Last night when I tried to watch an episode of Grace from the ITVX app (from the TV360 app section) there was a problem, I was prompted to retry but after 3 attempts and no better I selected the home...Recordings Buffering on Playback Hi - I have a Virgin Mega package…350MB broadband, 1 main Tv360 box and 2 Tv360 slaves. Within the property I have a mesh wifi network which is optimized regularly. My understanding is that all rec...Recordings gone Just back from hols and all of my recordings and planned have gone from my 360 box. When accessing the recordings page I get "No recordings: you don't have any recordings or planned recordings yet"....Tivo upgrade How long does it take for the replacement 360 box to be received. We agreed to change on 20 May but after receiving new contract have still not received or heard when the new box will be delivered....Code CS2000 Hi Virgin Media, I updated to 360 at the end of April & keep getting the CS2000 code, non of my recordings are working (not recorded or able to play if shown), I cant pause, rewind or record anythin...All recordings gone from V6 box. We haven't done any resets or anything but all the recordings have gone from our V6 box. Must have happened over the last couple of days. Any ideas on what might have happened? 360 box now deleting most recording and not playing any that remain. My 360 box is getting worse, and trying to speak to anyone on the phone is just impossible and really making me wonder if i should chuck the whole lot in the bin. The phone system for reporting faul...Samsung tv won’t recognise 365 box or remote I am at wits end trying to sort out new tv Bought this Samsung tv thought it would be simple as with other tv but plugged in hdmi and nothing ! I still can’t get my Virgin remote to work Any idea or help grateful recieved CS2122 - recordings not playing An error message pops up every time I try to play a recording - any idea how to fix this? No sound on iPlayer on V360 I just updated to Virgin 369 today, and have logged into all the apps I use (Netflix, Disney +, Prime, iPlayer). All are working fine except iPlayer which has no sound. I’m using my TV’s native sound...
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