Hi there, Some customers may be experiencing degraded picture and sound quality on Sky Comedy (channel 112) Our support team are aware of the issue and are currently investigating We apologies for any inconvenience this issue may be causing. Best,
I had this issue last year and thought it might go away of its own accord but I'm still getting this problem... My TV360 box absolutely refuses to record BBC1's The Wheel.When I select "Record Series" the box thinks for a while then a message pops up...
My virgin 360 remote will not pair with my samsung qe55
I am going to move to VM from Sky because of the crazy prices for pretty poor internet speeds.I personally don't watch any TV so I would be fine with just broadband. My mother, however, watches TV a lot so I was just wondering what my options may be ...
Hello, I’ve been reading online that it’s not suitable to buy the extensions required to move the tv box from one wall to another! I have tried call VM but unable to get through and just wonder if I am making a mistake by trying to do this myself. My...
Woke up this morning and tv is showing blank screen. Sound is fine on it. Its not my HDMI or TV as these have been tested. Click on any channel shows picture for 5 secs then goes black. Sound still plays. I have rebooted everything. It's a pain in t...
Hi, I’ve had the box for around a month. All working fine , recordings etc. about 20% storage used. I have gone to watch a recording today and the box is blank saying I have no recordings? It also seems to be running slow. I’ve restarted it, unplugge...
Hi, I am currently experiencing problems with my 360 Box. The BBC HD channel distorts and pixelates and seems to be the only channel that this happens on. It can be impossible to watch at times. I have also been unable to login to Netflix on my TV as...
Upgraded from V6 to 360 and within minutes, the sound stopped working via my LG soundbar. For years, my Sony Bravia smart tv has worked happily via HDMI Arc (but not optical as the TV kept switching the soundbar on when it shouldn't). The soundbar ca...
Had virgin installed today. Engineer went before checked everything ok. Not all ok cannot get any TV channel on. Ran diagnostics and it states No signal, there is an issue between the cable , connectors or splitters of main TV signal connection and v...
Recently I've noticed that when watch programs that the audio is slightly out of sync with the video. It's only about a second but it can be annoying watching someone speak the voice stops but the lips are still moving.I've rebooted the box a couple ...
