Virgin TV 360
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+++Known Issue+++ Sky Comedy - F010630126

Hi there, Some customers may be experiencing degraded picture and sound quality on Sky Comedy (channel 112) Our support team are aware of the issue and are currently investigating We apologies for any inconvenience this issue may be causing. Best,

ModTeam by Moderator
  • 30 replies
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Why won't my TV360 boxes record BBC1's The Wheel?

I had this issue last year and thought it might go away of its own accord but I'm still getting this problem... My TV360 box absolutely refuses to record BBC1's The Wheel.When I select "Record Series" the box thinks for a while then a message pops up...

Eddie98 by Up to speed
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Moving to VM, do I have other TV options?

I am going to move to VM from Sky because of the crazy prices for pretty poor internet speeds.I personally don't watch any TV so I would be fine with just broadband. My mother, however, watches TV a lot so I was just wondering what my options may be ...

mufas12 by Joining in
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Need to move virgin media Tv box

Hello, I’ve been reading online that it’s not suitable to buy the extensions required to move the tv box from one wall to another! I have tried call VM but unable to get through and just wonder if I am making a mistake by trying to do this myself. My...

Virgin 360 box blank screen

Woke up this morning and tv is showing blank screen. Sound is fine on it. Its not my HDMI or TV as these have been tested. Click on any channel shows picture for 5 secs then goes black. Sound still plays. I have rebooted everything.  It's a pain in t...

VM 360 all recordings vanished

Hi, I’ve had the box for around a month. All working fine , recordings etc. about 20% storage used. I have gone to watch a recording today and the box is blank saying I have no recordings? It also seems to be running slow. I’ve restarted it, unplugge...

BBC 1 HD channel pixelating and Netflix login issues

Hi, I am currently experiencing problems with my 360 Box. The BBC HD channel distorts and pixelates and seems to be the only channel that this happens on. It can be impossible to watch at times. I have also been unable to login to Netflix on my TV as...

Resolved! More sound issues with 360

Upgraded from V6 to 360 and within minutes, the sound stopped working via my LG soundbar. For years, my Sony Bravia smart tv has worked happily via HDMI Arc (but not optical as the TV kept switching the soundbar on when it shouldn't). The soundbar ca...

Workerant by On our wavelength
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Had virgin installed today. Engineer went before checked everything ok. Not all ok cannot get any TV channel on. Ran diagnostics and it states No signal, there is an issue between the cable , connectors or splitters of main TV signal connection and v...

DH46 by Tuning in
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Audio out of sync

Recently I've noticed that when watch programs that the audio is slightly out of sync with the video. It's only about a second but it can be annoying watching someone speak the voice stops but the lips are still moving.I've rebooted the box a couple ...

chrispy1 by Dialled in
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