Virgin TV 360

+++Known Issue+++ Sky Comedy - F010630126

Hi there, Some customers may be experiencing degraded picture and sound quality on Sky Comedy (channel 112) Our support team are aware of the issue and are currently investigating We apologies for any inconvenience this issue may be causing. Best,

Resolved! Change battery error in remote

I’ve seen a lot of this issue posted although not any answer on how to solve it.We have always used rechargeable aaa batteries in our 360 tv remote. Recently, the change battery notification has appeared every few weeks, even though there is plenty o...

Adding extra 360 tv box

Hello, I was looking to add an extra 360 box but it pushes up the bill considerably as it looks as though I sign into a new contract. Is this the only way to add a new box? I also assume I need a technician to install a new cable extension? Thanks fo...

Resolved! Re: Series recording

Not the football but another series recording issue.Wife does all the soaps - Emmerdale, Corries, Eastenders. The 360 Box records them, but sometimes like Keith, only records a few minutes. Also, once she's deleted the ones she's watched, they somet...

Resolved! Tv not working says no signal

Turned off half way through the funeral! NOTHING just no signal showing. A couple of times it flashed up “loading” then went blank. Can’t log on to media app as I don’t remember the email addy, and the password was in a leak. Very frustrated old woma...

Blurry picture on most channels

Recently upgraded to a TV 360 package and have noticed most channels are incredibly blurry. Specific channels that are all affected are the Sky Sports channels, I've checked all inputs already and restarted my box.

Resolved! All 360 Recordings Lost

Came home after a day out to find our 360 box had no recordings and no shows set to record either.We converted the V6 box to 360 back in April and everything has worked fine since, up to today.The only thing I did yesterday was to switch HDMI cables ...

BBC State Funeral coverage - Split Schedule

Be aware that the BBC coverage of the State Funeral has been split into two parts in the Virgin TV guide.0800 - 1330 London1330 - 1700 WindsorYou need to set recordings for BOTH parts to record the entire funeral. The series link may work to get both...

360

Do I need a new box for 360, if not, how do I get a new remote.

Netflix sound issue

Hi,I’ve recently joined virgin in the last couple days and seem to have an issue with the sound on Netflix, it’s all distorted and can’t make out any speech. I have managed to resolve it temporarily just by trying to change the audio output and re st...

Series link

My biggest gripe since switching from the v6 box to 360, is the way the series link+ is done. You can only set up a series link if the programme you want to record, appears in the tv guide. So far, only 1 of my tv programmes appears on the tv guide...

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