Hi there, Some customers may be experiencing degraded picture and sound quality on Sky Comedy (channel 112) Our support team are aware of the issue and are currently investigating We apologies for any inconvenience this issue may be causing. Best,
I have a new box and can get most of my channels but some still come up with the above code. I have done everything and still get some channels stating this code
Over a week ago I received a new HUB 5 plus two 360 remotes to upgrade my existing V6 boxes. I fitted the HUB but put off the 360 upgrade for a while as we had things on the hard drives we wanted to watch.A couple of days ago the upgrade 360 option f...
Hi All,I have tried calling 150 for this but the lady did not understand the question so hung up!!! Like most people I have been looking at what devices are plugged in 24/7 to see if any could be controlled via an on/off timer. As part of this I was ...
Trying to find Magic or Heart radio on 360 but unable to find any channels, normally 901 onwards - please advise
I seem to be having the same problems with my virgin tv box. It also seems to be randomly deleting all recordings and the planned program settings. I also had the issue yesterday where we couldn't stream or watch favourited programs. After resetting,...
I’ve only had a 360 box since July and haven’t been able to access the red button on sky at all.can I request a reduction in the bill until this is sorted please?
Woke up this morning with Virgin TV not working, checked the app & it said there is a fault & they are working on it.Left it all for over 3 hours & tried the app again & it said everything is working, tried the Virgin box & nothing!!Contacted Virgin ...
I’ve recently changed from TiVo to 360 and I can’t record anything - I get this message in the top right of the screen “Virgin TV 1 is offline, or not connecting. Turn it on to check if your recording was successfully scheduled.”Any help gratefully r...
Hi, I'm trying to watch EFL games on the red button but it just shows "PRESS BACKUP TO EXIT TO VIDEO MENU" at the bottom of the screen with no choice of games.Thanks, Adam
Hi, I have the new Virgin box and remote and I’m wondering how to connect it to the tv to control the tv like volume ect?
