Virgin TV 360

+++Known Issue+++ Sky Comedy - F010630126

Hi there, Some customers may be experiencing degraded picture and sound quality on Sky Comedy (channel 112) Our support team are aware of the issue and are currently investigating We apologies for any inconvenience this issue may be causing. Best,

Resolved! TV 360 Find broadcast shows to record

I just swapped from TiVo v6 to TV 360. I thought this would be easier...Say I want to record Grand Designs, from search. I search, I see it, I want to series link it. The search only comes up with S21 & earlier… in other words, catch-up. Current seas...

Paramount network

Hi everyone,just joined virgin media,looked at the bundles and was so pleased it showed paramount network,once everything was downloaded to my surprise no paramount network if you look into the bundles this programme is classed as a standard programm...

Resolved! SkySports F1 Muffled Sound

Sky Sports F1 on 506 has muffled sound. Adverts are fine just the SkySports F1. All other channels are fine

Recording doesn't work, Play back doesn't work, Netflix doesn't work...

We're having no end of issues with our Virgin TVHaving recently made the switch from Sky to cut down on our expenditure, we've had Virgin TV installed around 3 weeks ago. Since then, we've been scheduling things to record which either won't replay ("...

TV360 Voice Command not working

Today I've received two 360 remotes so I can upgrade my two Tivo BoxesThe upgrades and remote Sync was a breezeHowever the Voice Command doesn't seem to work on one of them --- when I press the VC Button the "onscreen MIC icon" just comes on for a se...

Self install

Hi there, got my new 360 box and Hub5 for self install. My issue is my existing Hub3 is in my man cave down the garden and obviously the TV is in the house. My hub3 is in modem mode and I have a netgear mesh system so router is in man cave. There is ...

Resolved! 360 remote flashing but not working

Hi,Our 360 remote has suddenly stopped working and the red power light is flashing. I’ve tried changing the batteries and a reset. Is there anything else I can do?thanks in advance

Virgin 360 Upgrade 100:70 Error

Hi, I've just upgraded my Vrigin Media TV box to the 360 and in doing so my TV now shows an error for all channels - 100:70 Error. I can't watch TV at all now and the customer services are closed! no support, no TV..Please can anyone offer any advic...

Resolved! New 360 upgrade

HiI have just upgraded to 360...im stuck on setting tv channels ... it says we are currently setting up your channel and should be available soon...this was 3 hours ago...the virgin assistant didn't have a clue and has called out an engineer which wi...

Our remote has stopped working changed batteries several times today, can you replace it please

Our virgin TV remote has stopped working even with changing several new batteries today. Can you please replace?

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