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+++Known Issue+++ Sky Comedy - F010630126

Hi there, Some customers may be experiencing degraded picture and sound quality on Sky Comedy (channel 112) Our support team are aware of the issue and are currently investigating We apologies for any inconvenience this issue may be causing. Best,

ModTeam by • Moderator
  • 4170 Views
  • 26 replies
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Resolved! Can’t move down on recordings

Hey for the last week we cannot move the selection down on the any of the recording screens.we can move down from recorded to planned but when we click view all only the top is selected, very annoying! anyone else? 

Resolved! Display returns to ‘watch’ screen

Twice this evening, while watching recorded programs, the display has reverted back to the previous screen about 30 minutes into the program as if the ‘return’ button has been pressed. The recorded program is still running as you can hear it. You the...

russdavies by • On our wavelength
  • 185 Views
  • 1 replies
  • 0 kudos

One power

Hi,I've turned One Power option off and it still turns off my Samsung tv.Anyone know how to fix this?

hevans7 by • Tuning in
  • 115 Views
  • 0 replies
  • 0 kudos

Problems upgrading from V6 box

I’ve been having a bit of a nightmare trying to upgrade my existing V6 box to the new 360 software over the last few weeks. I responded to an email inviting me to upgrade and I was sent a new remote within a couple of days. First attempt to update th...

Upgrade failed error MA1/4/40

HiI have received my upgrade pack today with the remotes in and when attempting to upgrade have received the message update failed error MA1/4/40.Can anyone help please it won’t let me try to upgrade again it just brings up this message every time.Th...

Fadders by • Tuning in
  • 351 Views
  • 5 replies
  • 0 kudos

Welsh instead of Scottish?

My 360 box is opening Scottish Parliament 605 page as Wales parliament.  Is there a menu setting to get Scottish Parliament to show on 605 and not Welsh.  I live in Scotland.

Beemer by • Superfast
  • 186 Views
  • 2 replies
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Cannot play recorded programs

Box is v4.42I cannot play recorded programs.If I go to Recordings, then select the program, all I see is a menu item to delete the program. There's no option displayable to view the recording.I could view them okay yesterday, but not today.

One Power still turns tv off

Hi all I've turned One Power off and it still continues to turn off my LG tv regardless of it being on or off. Any ideas on how to remedy this please?

spaced by • Dialled in
  • 166 Views
  • 1 replies
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