Virgin TV 360

+++Known Issue+++ Sky Comedy - F010630126

Hi there, Some customers may be experiencing degraded picture and sound quality on Sky Comedy (channel 112) Our support team are aware of the issue and are currently investigating We apologies for any inconvenience this issue may be causing. Best,

Re: Sky News Buffering

I have exactly the same issue since the latest loss of service on VM except in my case it is Sky Sports News channel that is pixelated and having buffering issues.Have done the reboot, no improvement. Any other channels I should check on the same TX ...

Loss of service

I received a new remote and updated following the instructions, all went well for a week, then the box stopped working and I was left with no service for 5 days, an engineer came out and changed the box and everything is fine now, but can I get a ...

Incorrect power supply supplied.

Hi.We recently upgraded our package and as part of the deal received a 360 Mini box. Unfortunately the power supply for the Mini box we received is the wrong one and does not fit the connection on the back of the box.I called 150 last week and spoke ...

Resolved! Error code 100:70 on main 360 box

Our main 360 box keeps showing as setting up TV channels 100:70. Was supposed to be fixed weeks ago. Mini 360 box works fine as do all other channels on main 360 box just not Sky movies or sports. Do VM need to send codes to the main box for it to wo...

Disney plus

Morning allI wasn’t sure if everyone is aware but I now have the Disney plus app on my 360 box.I know people have been waiting for it for a while so I thought I would post.Im on software 4.41 if that helpsMatt

Resolved! Can I Remove the TV360 to Hub Connection?

Yesterday while we were out the downstairs RCBO tripped. I was able to reset it after unplugging one of the Netgear Powerline extenders which connects the TV360 to the net hub. Unplugging everything else made no difference. Today I plugged the Powerl...

Cons of Virgin 360

Got my v6 box upgraded to 360. Feel like it's a step back. 1 No wishlists 2 No auto recording of suggestions3 Fast forward jumping back a bit so you don't miss anything 4 Undeleting not available5 Completely different format that take a bit of getti...

Bose lifestyle 650 Remote and 360 TV upgrade

I control all my media room TV attached devices through a Bose Lifestyle 650 Remote. Including VM Cable TV. The V6 I have is a Arris DCX series box. The system worked perfectly until a VM TV 360 upgrade was downloaded to the Arris box overnight. Afte...

Upgrading to TV 360 error- MA1/4/40

Getting error when upgrading to 360.Upgrade package arrived in post, with new remote but the upgrade process won’t complete on the TV. Sat on Live Chat- they suggested I phone. Sat on hold for 42mins, only for the person to eventually answer and hang...

Resolved! Virgin TV 360 Mini Boxes

I am considering moving from BT Broadband with an old style Sky+ box to Virgin Broadband and Virgin TV 360 with the Sports package. Connectivity of the Broadband router and main TV 360 box is fine as in my lounge. My house was wired with coaxial cabl...

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