Virgin TV 360

+++Known Issue+++ Sky Comedy - F010630126

Hi there, Some customers may be experiencing degraded picture and sound quality on Sky Comedy (channel 112) Our support team are aware of the issue and are currently investigating We apologies for any inconvenience this issue may be causing. Best,

Resolved! Paramount

Hi, I don’t seem to have Paramount but it says on the link below it should be available on 187 which is actually 5 Action??? https://www.virginmedia.com/virgin-tv-edit/tv/welcome-to-paramount-network

Recurring CS2217 issue

I'm having an ongoing issue with cs2217, recordings or rewind/pause/ff live tv doesn't work. 3rd party apps (iplayer etc) do work though.Connection speed is high, diagnostics shows good signal strength and no issues.The set top box has been replaced ...

Resolved! Recording cutting off

I have just got my Virgin Media box, and the first recording I have made, and watched (Shields vs Marshall) cut off before the program had finished, smack in the middle of the main event. There must have been nearly an hour left. It's rare for me to ...

Re: BT Ultimate recording fault

On a V6 upgraded to 360, Watching the rugby, perfect picture and sound. SP1

Re: channel 4 HD picture goes funny.

Same issue here too.

Bbc 1 repeated failed signal in evenings

Hi, We've had a sporadic issue with channel 101 for ages now, we get ghost pixelated images, through minecraft-style block images or ultimately grey screen with "channel failed" message. Image and sound fail. We've checked the signal and it keeps say...

Control 4 issues

Just upgraded from the V6 to the 360, have to say the remote that I received is appalling, signal to the box via Bluetooth is poor so have to wave it around to change channels!! My question is i had been using Control 4 before the 360 upgrade, is the...

360 Box stuck on loop between Welcome and Starting UP

Hello Anyone any ideas ?, 360 box was working OK yesterday went out when I came back to house it was trying to boot up, now just goes around in a slow loopWelcome - Black - Screen Starting Up,tried powering down/up , disconnected and reinstalled all ...

Resolved! 360 box & TV Go app

Hi,When I had my new package in December last year after move to my new home, I had the Phone & 360 TV box added to my broadband account. Unfortunately I was misinformed & was under the impression that the box could connect to my TV wirelessly. When ...

Failed 360 tv failed

Followed instructions as per the details which came with new remotes error code (MA1/4/40)it says come back later and try again I’ve tried this and still no Joy pretty disappointed as I went to the trouble of agreeing to this up grade that was offere...

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