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+++Known Issue+++ Sky Comedy - F010630126

Hi there, Some customers may be experiencing degraded picture and sound quality on Sky Comedy (channel 112) Our support team are aware of the issue and are currently investigating We apologies for any inconvenience this issue may be causing. Best,

ModTeam by Moderator
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Netflix - Bundles and Activation

We are aware of some confusion around the inclusion of Netflix within some of our bundles. The Netflix Standard Plan is now included in the below bundles sold from 21st March 2022 only Biggest TV bundleBiggest TV Volt BundleUltimate Volt Bundle Pleas...

ModTeam by Moderator
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downgrade from 360 to V6 TiVo

As above I completely hate the 360 software am I able to request downgrade back to TiVo software as you can't even undelete a show on this disaster of a software.  accidentally delete a show and its gone forever.   its just software at the end of day...

Coronation Day Pop-up UHD channels

Virgin will be providing 2 pop-up UHD channels on Saturday for Skys Coronation Day coverage.You will find Sky News UHD on channel 607 & channel 136 between 9am & 5pm..These will be available on all V360 & TiVO V6 boxes.https://www.virginmedia.com/vir...

nodrogd by Very Insightful Person
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360 boxes won’t connect to each other

I have two Tivo boxes bother upgraded to 360. I recently had a WiFi problem, which is now fixed, but now my box downstairs won’t play anything recorded on the bedroom box, just says it can’t connect. I have done factory resets on box boxes and reboot...

Paperboy by Up to speed
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Catch Up 4 On-demand only Showing 3 days

I started logging this because every time I checked it seemed VM had just increased the "..hope to fix this by..." date further into the future. I first saw this issue back in March. I started logging "progress" daily from April 11th.From the Vigin M...

__ by Dialled in
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Recordings

Hi can anyone help, we have 2 V6 boxes and only recently an error seems to be happening whereby we can’t record anything if one of the boxes is turned off. This was never the case before can anyone help with this ?

Recording and app issue

I’ve recently got virgin media and in two months it’s stopped working twice. The first time it wouldn’t let me access my recordings so I rebooted the box and it deleted them all. A month later and I now get “app not accessible” whenever I try to open...

iancoady by Joining in
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Sky Cinema UHD on Virgin

So if anyone from virginmedia or anyone in the know can answer a simple question I'd appreciate it. I have a suspicion that Sky Cinema UHD on virgin is not properly UHD because like I said in an earlier post that my tv says when an UHD signal is show...

Remote pairing keeps changing

I've just had 360 installed and have a hdmi splitter to take the signal from the main box to both the Sony TV in that room and to the Samsung TV in the kitchen  (as can't have a 3rd mini box like we did with sky).However, the remote pairing keeps cha...

atoone by Joining in
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Installing TV Virgin 360 box before contract start date?

Will I incur costs by simply setting up the delivered Virgin 360 TV box that got delivered today? My contract starts on 30 May.I assume I won't have any services activated until the 30th May, but since it's delivered today and I have time, I thought ...

yetain by Joining in
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