Virgin TV 360
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+++Known Issue+++ Sky Comedy - F010630126

Hi there, Some customers may be experiencing degraded picture and sound quality on Sky Comedy (channel 112) Our support team are aware of the issue and are currently investigating We apologies for any inconvenience this issue may be causing. Best,

ModTeam by Moderator
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Recently deleted

Does the new virgin box have a recently deleted section on it like the old one used to have? Thanks 

Cazmick by Joining in
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Resolved! Driving me mad

I've got 2 v6 boxs upgraded worse thing ever if I try to watch recording I'm getting errors cs2200 and cs2217 failed to play no matter what u do this is happening... Apart from throwing them back at virginmedia which is getting very close to happenin...

pep4uk by Dialled in
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Virgin 360 unauthorised hardware cs1151

Have been directed here from Social Media having got no help via the support phone number 0345 454 1111. I received a 360 box having changed from a broad band only contract on 17th December.. Plugged the box in and intially it froze on the Welcome sc...

Re: Box not playing recordings

Sorry to hijack someone else's thread, but this is also happening to me too on both my 360 mini boxes. I've rebooted too all boxes, factory reset them too (but kept the recordings).Please help, as having my recordings playable on the other 2 boxes is...

Resolved! Hard drive

Can't find hard drive - been like this for ages. 

djchw by Joining in
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Why hasn't my Virgin TV 360 Box arrived?

I was assured that our two new TV 360 boxes would arrive today but it has been completely messed up. We have received one just before XMAS but it was not the prime box which consequently meant that we lost all "Non Apps" VM channels i.e. we can only ...

NikosP by Joining in
  • 11 replies
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Resolved! Package upgrade

HiHad a Package upgrade yesterday that includes sky sports and TV360, I have been told my new remote control will arrive on the 3rd of January for the TV360 switch.My question is how long after the email and telephone conversation about upgrade will ...

lello by Tuning in
  • 4 replies
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V360 not recording all set programmes

As we were going to be out over Christmas I pre set our box to record various programmes, unfortunately some of them weren’t recorded.Any ideas appreciated 

awr1946 by Dialled in
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