Recent DiscussionsLow humming noise I switched from Sky to Virgin in August, using a 360 box. I have been hearing a low humming noise that I’ve finally figured out is the 360 box, looking on this forum it’s quite a common fault. I read...3 failed 360 boxes in a month. Hello, I really don't know how to explain all this without doing it chronologically because our Virgin 360 experience has been nothing short of disastrous to the point that I'm ready to give up. ...Ultra HD channel I am supposed to have the free ultra TV channel but it is not showing the programmes. I have done the diagnostics and it says my TV is OK for Ultra TV but yet still the programmes won't play but the ...Virgin 360 support for Infrared control I've had a few emails and prompts trying to persuade me to update my V6 box to 360. My understanding is that the 360 platform has moved to RF control only, with no option to turn IR support back on....Move TV in the house Could someone advise what options to select when you call Virgin to book an engineer to come to the house as we want to move the position of the TV in the house and require new cables. I pressed 2 t...Picture and Sound Is anybody else experiencing problems with picture and sound on all channels (360 box)? The picture keeps pixalating and the sound keeps cutting out when it does. I have reset the box multiple ti...SolvedTV360 does not record using TV Go app whilst in standby When I try to set a recording using the TV Go app whilst away from home I get a message saying that the box is in standby and it will set the recording when it comes out of standby. I've read some o...Old TV box deactivated following upgrade I am absolutely disgusted,. Virgin media just do not care about their customers - just about money. Last straw etc. I will definitely be leaving Virgin at the end of my contract this time! Ther...Series link broken after replacement 360 box. Hi, I have similar problems to others on this forum, just upgraded my V6 box to 360 software, no problems for a couple months, then had fault in box and Virgin replaced it with new one. One issue I h...Virgin 360 is rubbish I've been with Virgin for years but this new app could herald a break up. Since upgrading I've had nothing but trouble, apps not loading, playback failures, constantly having to reboot, do factory r...
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