Hi there, Some customers may be experiencing degraded picture and sound quality on Sky Comedy (channel 112) Our support team are aware of the issue and are currently investigating We apologies for any inconvenience this issue may be causing. Best,
I'm just wondering if UHD is supported on the amazon prime app on the 360 box as all it ever says is HD in the bottom bar while streaming UHD content, if I use the app on my TV it says Ultra HD at the bottom.
We’ve had picture distortion in the past and when we check it says no problems in the area. When an engineer came out he said numerous people in the street and nearby streets had the same issue and it was a cabling problem. It is happening again. Som...
I have recently upgraded to TV360 but the planned recordings option is not as useful as under Tivo V6. I used to be able to search for a program and set up a series link even though there were no current series coming up or running presently. It wo...
I have just had virgin installed. My main tv box downstairs works fine.my second box upstairs did work fine initially but now won’t display live TV.The TV guide is live and up to date but when I select a channel the screen is blank.It streams box set...
We just got virgin install and to view recordings is asking for password / code but we don’t have one. It’s a 4 digit code. Any ideas where we get this? thanks
Since starting the upgrade to TV360, my box just keeps going through, welcome, startup, deleting everything, downloading. Over and over. Tried disconnecting everything and reconnect, but no luck. Left it on for the last two days and keeps doing the s...
Hi All, Used to have a V6 box which was split to go into the back of the tv and also into a projector in the same room. Have now upgraded to 360, but it would appear that I can't do this any more. Has anyone got a similar setup at all?
I’m currently on 4.43 on my 360 and 2 mini boxes. When am I likely to get the upgrades please.
After a few glitches have just installed a TV 360 but dont understand why it needs to be connected to my hub as well as the existing cable to tv I have always had.If it is not connected via the Hub do I loose some functions, channels or what?And if i...
Hi there,I have 2 virgin tv 360 boxes,my additional one has the error code 100 :70 saying we are setting your channels up should be available soon,this is not a mini box. It only happens for sky sports on the additional box,it's been like this for ag...
