Virgin TV 360
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+++Known Issue+++ Sky Comedy - F010630126

Hi there, Some customers may be experiencing degraded picture and sound quality on Sky Comedy (channel 112) Our support team are aware of the issue and are currently investigating We apologies for any inconvenience this issue may be causing. Best,

ModTeam by Moderator
  • 30 replies
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Amazon prime 4k

I'm just wondering if UHD is supported on the amazon prime app on the 360 box as all it ever says is HD in the bottom bar while streaming UHD content, if I use the app on my TV it says Ultra HD at the bottom.

tango30 by On our wavelength
  • 32 replies
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Picture distorting

We’ve had picture distortion in the past and when we check it says no problems in the area. When an engineer came out he said numerous people in the street and nearby streets had the same issue and it was a cabling problem. It is happening again. Som...

donna2904 by On our wavelength
  • 4 replies
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TV360 Manage Series Links

I have recently upgraded to TV360 but the planned recordings option is not as useful as under Tivo V6.  I used to be able to search for a program and set up a series link even though there were no current series coming up or running presently.  It wo...

Resolved! Passcode to view recordings?

We just got virgin install and to view recordings is asking for password / code but we don’t have one. It’s a 4 digit code. Any ideas where we get this? thanks 

Resolved! box keeps restarting and downloading

Since starting the upgrade to TV360, my box just keeps going through, welcome, startup, deleting everything, downloading. Over and over. Tried disconnecting everything and reconnect, but no luck. Left it on for the last two days and keeps doing the s...

lumigol by Tuning in
  • 1 replies
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Update to 4.45

I’m currently on 4.43 on my 360 and 2 mini boxes.   When am I likely to get the upgrades please.

Dinger by On our wavelength
  • 1 replies
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Error code 100 : 70 sky sports only

Hi there,I have 2 virgin tv 360 boxes,my additional one has the error code 100 :70 saying we are setting your channels up should be available soon,this is not a mini box. It only happens for sky sports on the additional box,it's been like this for ag...

Leerfc by Joining in
  • 8 replies
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