Virgin TV 360
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+++Known Issue+++ Sky Comedy - F010630126

Hi there, Some customers may be experiencing degraded picture and sound quality on Sky Comedy (channel 112) Our support team are aware of the issue and are currently investigating We apologies for any inconvenience this issue may be causing. Best,

ModTeam by Moderator
  • 30 replies
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Resolved! No backlight on tv360 remote

Hi all I have seen somewhere that the tv360 remote has a backlight but not seen one on mine ? Also the red and white standby light does not work. At all any one else had that .many thanks

KEVAN58 by Tuning in
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360 box stopped recording after 2 weeks

Hello.We went on a trip away for a month. I tried to set something to record via the app and got a message that the 360 box wasn't awake, the show never recorded.When I got back I noticed that the recordings stopped from January 2 onwards, precisely ...

djanm by On our wavelength
  • 4 replies
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HDMI-CEC Annoyance

I migrated my V6 box over to 360 at the weekend and since then it is triggering the HDMI info banner on my TV (which was never an issue on the TiVo software). I have had to disabled HDMI-CEC on my TV to stop this, but it would be better if I didn't h...

RustyU by On our wavelength
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Resolved! My series link for Eastenders keeps failing

I have had Eastenders in series link for years and recently I’ve gone to watch Eastenders and then nite it didn’t record! So frustrating! many ideas what this might be or how to fix it. 

Re: V360 starting next episode

I am also having this issue. It is incredibly frustrating when I’m absorbed in a tv show that is just reaching a cliffhanger at the end of an episode when I am forced to look for the remote in a hurry in order to hit back up before the next episode s...

Phaedeau by Joining in
  • 1 replies
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Resolved! Power supply doesn’t fit. Tv360 box.

Hivery annoying it’s so hard to speak to someone at Virgin MediaTrying to set up my TV360 box and have been given a power supply that doesn’t fit!Please help!Thanks

sureshd by Joining in
  • 2 replies
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Resolved! V6 upgrade to 360 missing remote

HiRecently received 360 upgrade pack for 1 x v6 + mini box , only received 1 remote in the pack. Should have 2 remotes according to the guides. 

Muc5 by Joining in
  • 7 replies
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