Virgin TV 360
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+++Known Issue+++ Sky Comedy - F010630126

Hi there, Some customers may be experiencing degraded picture and sound quality on Sky Comedy (channel 112) Our support team are aware of the issue and are currently investigating We apologies for any inconvenience this issue may be causing. Best,

ModTeam by Moderator
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Sonos Arc not connecting to virgin WiFi?

Since upgrading to the new hub I’m unable to connect either my Sonos arc or Sonos base unit to the new Wi-Fi via the Sonos app. It can find both products and the Wi-Fi but when I enter the password it’s does not recognise it. Anyone else had this iss...

Resolved! Unable to watch my paid for channels

Hi all, I upgraded my V6 box to 360 and added a second box upstairs in October. Since then I have been getting messages on channels that I pay for which state: "Setting Up TV Channels We're currently setting up your channel and they should be availab...

M222ATY by Tuning in
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360 remote no longer turning off tv

Virgin remote used to turn the TV and 360 box on and off using the red button on the top right of the remote. Yesterday I changed HDMI cables to a longer one so I could put the box underneath the TV more tidily. Now the red button only turns off the ...

douglb by Joining in
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Advice on resolving pixilation on TV

I have had repeated intermittent issues with pixilation whilst watching sky sports over the last few months, recently this has spread to other channels resulting in the tele being unwatchable today for periods. I have reported this issue and the VM a...

Re: Virgin 360 sucks

Wish I had my old TiVo box back 360 is a waste of space remote constantly not working and error messages all the time when trying to watch recordings total joke. 

Resolved! No backlight on tv360 remote

Hi all I have seen somewhere that the tv360 remote has a backlight but not seen one on mine ? Also the red and white standby light does not work. At all any one else had that .many thanks

KEVAN58 by Tuning in
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360 box stopped recording after 2 weeks

Hello.We went on a trip away for a month. I tried to set something to record via the app and got a message that the 360 box wasn't awake, the show never recorded.When I got back I noticed that the recordings stopped from January 2 onwards, precisely ...

djanm by On our wavelength
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