Hi everyone. 5 days ago we had a fault in the area. The TV was stuck on the welcome screen, and would then lose signal. Rinse repeat constantly. It was apparently resolved the day after however we still couldn't get TV. The service status was updated...
HiHow do I go about getting an additional TV box for my home. I currently have a TV360 box as part of my subscription but can’t see how to add an additional box for another room. I have a socket in the other room already - but not 100% sure it is act...
Since upgrading our box to the new 360 we have had ongoing issues with the TV going black for roughly one second. This happens numerous times and is a lot worse when the tv is switched on in a morning. I’ve contacted Virgin and gone through all the t...
Hi thereim trying (using TV AND 0 ) to pair my 360 remote to my UMC TV 32188G 32 inches the process completes but says you can now control your Grundig tv but the volume control doesn’t work I’ve reset the controller (tv and rewind) but need to manu...
My amazon prime won't launch any more. I just recently upgraded the tivo box to the 360 platform. It was working for a week or so but it refuses to open now. A message saying "unable to open app" appears. If i switch everything off for a few mins it ...
My dad has Parkinson's and Dementia and is struggling to use the remote control. I've read about one for disabled customers but don't know how to request one for dad. It would make life abit easier for him, any help would be very grateful, Thanks for...
Pleeease assist me with the same issue !
I keep having issues loading Netflix on my V6 Box. Sometimes it will load with no issues. Sometimes it will load after a long load time. But most of the time (i would say 2/3) it will crash my V6 box. It will stick on the load screen for a full minut...
Hi guys,Yesterday the internet to the mini box 360 has stopped working, it still shows the box as connected to our VM wifi so we are in a constant loop of "ooops we've found a problem" click on network set up, choose wifi and it does a diagnostic tes...
I seem to be having an odd issue whereby on the Netflix app is affected.I will launch Netflix as usual, and I get one of three scenarios:The app will launch and be useable - no issues with some freezing when navigating the UIThe app will simply stay ...
