this is a continuing issue whenever I try to watch anything in another room I get this message.. however this living room box is switched on and connected.a reboot does not help, I’ve even split my WiFi signal following some other messages (network b...
Hi there .Basically maybe 2 or 3 times a week I lose all the pictures on the home screen and cannot watch netflix or BBC I player etc .the only way around this seems to factory reset the box but getting a bit annoying doing this few times a week . Th...
Can usually set recordings using the mobile but it keeps giving the message TV box not connected. The TV works fine and it's possible to set recordings through the TV. Have rebooted the box but still unable to use the mobile to set recordings. Any su...
When trying to watch recordings on my mini box, I intermittently get the message" main box is offline or not connected try turning it on". The main 360 box however is turned on. Both boxes are set to Fast start and 24hrs. The main 360 box is only a c...
So with my Samsung tv, when the tv was turned on either input based or Alexa based it would turn on the 360 box at the same time.Now I have the LG magic remote working nicely with the 360 box. I have the HDMI plugged into CEC port. Simplink is turned...
When trying to view recordings the code CS2217 comes up, have factory reset the 360 box, checked cables etc but still having issues, can anyone assist with this issue.
Hello, I am not very clued up on the Virgin media stuff, so take it easy on me.I recently renewed my package for a cheaper deal. Part of the deal included a 360 upgrade in the contract I received. I have been sent the new remotes and a new listing o...
New minibox installed today all channels ok except sky sports or sky movies error code 100:70 , all channels work on the main box . Advised to unplug leave 30 seconds and try again but same error. Engineer booked it but do they just need to switch s...
Since upgrading from a V6 box to Virgin 360 in late December 2022, I see ‘ghost’ lines / bars … Ala a watermark effect on my screen (horizontally across bottom third of screen, always in the same place … and also a box top right of screen with the w...
