Virgin TV 360

+++Known Issue+++ Sky Comedy - F010630126

Hi there, Some customers may be experiencing degraded picture and sound quality on Sky Comedy (channel 112) Our support team are aware of the issue and are currently investigating We apologies for any inconvenience this issue may be causing. Best,

No Signal

TV has worked only intermittently since 360 box was set up a week ago but now I can't get it it to work at all. Message states to check the power of the external device and cable connection status. The cable connections seem fine and I have tried s...

My recordings

Since the 360 box was installed a few months ago we have had major issues with recording and watching recordings. I don't have a lot of recordings at all but my storage is full and it is asking to delete old recordings which I do but the storage is ...

Re: V360 Issues

Hi.I also was talked into upgrading my V6 TiVo box to V360, and it was the worst decision I have made for a long time.Firstly, I contacted Virgin some long time ago to complain that I kept running out of space on my V6 box, because I record a lot of ...

Resolved! Large Remote Control

Hi does anyone know if I can get a large TV Remote as my mum is having trouble see the normal size Remote Kind Regards

Subtitle on Prime

How do I turn off subtitles in the Prime app.

Netflix

Netflix App and Channel not loaded on V360 box. Any ideas gratefully received

Sound issues with 360 box

Hi I recently upgraded to virgin 360 box and I am now having sound issues ! My volume keeps going quieter and I have to turn it up 6 notches and also my sound on my sound bar keeps coming in and out, I have a LG tv and sound bar.I have had a Virgin e...

Netflix won’t load

Anyone else frustrated that the Virgin box won’t load Netflix. I’m 88 and I’m paying a subscription for something I rely on as my main entertainment and the Virgin box denies me access. Just a spinning circle under the red N of Netflix. The box works...

Resolved! Mini box won't record

Just got a new 360 box as the hard drive failed but since I set up the main box my 360 mini box will not record programs everything else working fine any help appreciated

Resolved! Tv box will not switch on

I have an issue where my tv box just sits there with an orange light and won’t turn on - after many times of rebooting it, I have managed to get it started over the last few days, but now it won’t do anything ……… which isn’t a great start to my Virgi...

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