Recent DiscussionsMore 360 problems Just came home last night to find that on my 360 box that I can no longer scroll down through my recordings or planned recordings with show all option. Can page up and down but that's all. The remote...TV Banners Is there anyway I can stop the tv guide banner appear on the bottom of the screen ? TV36O issues We are experiencing the exact same frustrating issues! Been with VM for over 20 years with very few TV problems - until the switch to 360. Completely unacceptable, I dread even trying to watch TV now...360 Mini Box Set Up Problem Just trying to set up the new 360 Mini Box in upstairs bedroom via WiFi. Channels are showing but no picture I.e. I can see the channel listings and scroll through them but there is no picture/video ...Random reboots after watching TV I have a 360 Mini box in my bedroom (the main box is downstairs). After watching TV for a while - live, recorded or streaming - I put the box to sleep with the power button and the light turns red. A...Still waiting for App to install Followed all the instructions to start/download app. Nothing has happened. Been nearly two weeks since new remote arrived. Have followed all the instructions everyday. Compensation for loss of TV service I’m posting to chase compensation that I still haven’t received for a loss of TV service. My TV service was unavailable between 29/11/25 and 02/12/25 due to a faulty TV box. The fault was not caused...Upgrade from TiVo to Virgin media 360 - Code error M63 Hi, Upgraded from TiVo to Virgin Media 360 just before 18th December 2025 and received the new 360 remote a few days later, but my box was still awaiting the update to 360 download icon. Anyway I rec...360 Box delivered has arrived without a connector cable The new 360 Box delivered has arrived without a connector cable (its replacing our old Tivo box). It is needed for step 1 of the installation to connect the white connector (coax) cable to the new TV...CS1011 error Hi, I recently amended my TV package to include an additional streaming box, unfortunately this has caused both my existing virgin 360 and my streaming box displaying a CS1011 error, resulting in us ...
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