QuickStart, set up and connections
Installing and configuring your kit
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Forum Posts

Need council to approve cable?!

So I moved into my rental property a week ago and arranged my broadband with VM a little over a week before that. I was told that today (8th Sep) would be my installation date. The engineer came the other day to do the external work. I know they say ...

Resolved! new installation, Hub 5 flashing red light

i am sure i have all the connections on 100% but my Hub 5 keeps flashing red, signifying an issue with connection. i have attached a picture after i loosened the cover to check if all is good. it all looks good except the loose wires has got somethin...

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OlaB by Joining in
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Resolved! Adapter for socket

Can someone help please? We have just moved into a new flat and was told the previous tenants had virgin. We ordered the self start kit but it seems we have a different socket? I’ve looked everywhere and this seems to be the only internet point. The ...

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