I left Virgin several months ago in disgust at the prices and service.they have now trespassed onto my property to use the redundant box on my wall to fix my neighbours Virgin wifino permission given I’ve raised a complaint and heard nothing back ho...
Could someone PM me to arrange this. I believe there's a £25 flat charge. Should be an easy job as would be shortening the existing cable and using a hole in the wall currently used by redundant Sky cabling.
The external cable that connects our property to the street is dangerously exposed at the point it meets the pavement. It's a trip hazard for pedestrians and in danger of being severed. The last time we had an engineer out I told him about it and he ...
I have just left for work and my Wife tells me that Virgin Media are digging up the path outside my house at 7:45am. No notification was given about this. The Sam thing happened a few weeks ago where they dug 3 small holes and filled with Tarmac whic...
I fully expect nothing to come from this post but I feel I have to vent. I have been without broadband service now since the night of the 11th/morning of the 12th the service updates just keep adding time on to the expected fix date it is now at 11...
Recently cancelled within 14 day notice period and have had to give 30 days notice.Is this correct?
Ordered Virgin Broadband to new build and they were scheduled to come today. They apparently came (without telling us) and fitted a brown box outside. I don't know how to get on to the wifi, there is an Open Reach box merrily flashing away but appare...
my address is not shown in the VM platform to move my home. I filled the necessary forms to register my new address but still no changes so i can't apply to move my VM services to my new home. I tried to chat with assistans but waiting hours and hour...
I am a Volt customer and saw I can get some free Wifi pods as a benefit but am required to run a test on my hub 4 via the VM Connect app. Unfortunately despite being connected to my wifi and it working on my device the app wont find the Hub, I've tri...
I have just had VM installed with Hub5x and the fibre cable is too short to reach desired location. What cable do I need to buy?
