I want to move my superhub from the front corner of my living room to the basement instead, has anyone done anything similar? Trying to use the cable to do this but it's not long enough
We live down a private lane.I check houses that run near us with their gardens facing us, and they all get Gig1 - 50m from usI check houses that are at the end of the private lane and they also get Gig1 - about 350m from usHow can I expedite getting ...
Good Morning/Afternoon/Evening,I would like some advice as to whether I require an engineer visit to check out my HUB 3.0.I saw another post do something similar and would like some advice as to whether my HUB 3.0 is working correctly.As to the issue...
Another Recycle/Return questionI've recently left Virgin and was sent an email when the disconnection process started regarding what I should do with my old equipment, I had three lots of Virgin equipment laying around (Hub 3, Netgear Super hub and S...
Hi,I am moving my living room around and the cables provided from Virgin are too short and I cannot move my tv box anywhere else in the room. Is it possible that anybody knows how to get a longer cable for tv and broadband please? Thank you so much
Hello, I have recently been sent my third installation date, I have not agreed to this so you have broken your contractual agreemt with me. I have been trying to resolve this for the last few months and spent yesterday on the phone all day, holding o...
A couple of days ago my neighbour had a virgin box installed. The issue is after the engineers left she came round to my house to apologise that they had installed it on my property instead (terraced house). She was not there for the installation and...
Hi, we are a house of 6 university students who just signed up with Virgin Media for a hub 3.0 with M125 fibre broadband. The router is on the ground floor and the house is quite tall (4 floors), but the deadzone only seems to be the top floor. Any r...
Can anyone help got a solid orange light on my hub and router every now and then the picture freezes and distorted it lasts a bout a minute have tried resetting but stays the same my WiFi does seem to be slow.
HelloI have just moved into a flat (in a converted terraced house which has 3 flats, including mine) and would like to join VM, however my flat is not listed. One of the flats and the actual building are listed, as are many other terraced houses (an...
