Recent DiscussionsAuto-compensation - preempting issues Hi guys, My Virgin service is finally due to go live this Thursday, thankfully. In the run up to it I have put together what I think the compensation and final bill 'credit' should be. Putti...New TV service wanted!! Availability Checker (Residential vs Business) Can someone at Virgin Media please PM me. I have Virgin Media at my property, it's a residential property, and I have an active account with Virgin Media broadband services being provided. The VM acc...Fibre box illegally installed on my land I have seen that this is happening a lot and I can’t see any way to get hold of Virgin to speak to someone about this without being passed from pillar to post. Earlier this week we had some sub cont...no welcome email i signed up for student wifi and installed my hub today and still haven’t had a welcome email or received my just eat voucher or any info on how i’ll be billed Outside Cable Box Hanging Off The white box on the wall outside the house is broken and the contents of it, cables and connectors, are hanging out. Can someone tell me how to arrange to get this rectified, please? Requesting a exstention and coupler ordered extention cable and male coupler for hub5 agent says 2 to5 days this is now 6th day dont like to get back onto chat line advice welcome Problem with installing- wayleave etc As the title suggests I’m having some issues getting broadband installed. Engineer visit on the 10th was a failure as we don’t have a coaxial socket, and we needed permission from the landlord and fr...Tv box cable Hi. I need to move my virgin tv box and the cable attaching the tv box to the input at the wall is too short. Can I get a longer cable and if so do I need to book an engineer to connect it? Exposed fibre cable Hi, I had fibre installed to the house at the start of July. Unfortunately, some of the concrete has started to crack, exposing a portion of the cable in a few areas. I was wondering if it's possibl...Damaged connection to router Morning. Had a nightmare trying to get through to VM on the phone so thought I’d try on here. I’ve noticed that the cable to my router is damaged and causing the connection to be interrupted. How do ...
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