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I didn't receive the router

Hello . I ordered a broadband 12.06, I was supposed to receive a router 17.06. It turned out that the previous owner of the apartment had not closed his virgin account and that was the reason for the delay. So I had another date set for June 22, but ...

Haven't received confirmation email

Ordered a broadband package on Friday 01/09 to be delivered on 09/09 and received the order summary email and pre-contract documents, however the delivery date confirmation and contract have not been received. Upon trying to log into Virgin Media to ...

ZachCJ by • Just joined
  • 1956 Views
  • 16 replies
  • 0 kudos

Resolved! flashing green arrows on Hub

The double green arrow  on my Virgin Hub keeps on flashing. The WiFi and phone symbols are green,  not flashing. The "pair WPS"symbol is not active (I don't know what it's for anyway). A loop symbol below this is red but not flashing. The bottom hori...

Ennda by • On our wavelength
  • 25892 Views
  • 10 replies
  • 0 kudos

I didint receive my router

Hello . I ordered a broadband 12.06, I was supposed to receive a router 17.06. It turned out that the previous owner of the apartment had not closed his virgin account and that was the reason for the delay. So I had another date set for June 22, but ...

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