Recent DiscussionsReplacement cover for my outside box I've just joined this and need a replacement cover for my outside connection. Am I in the right place to ask for one? Replacement outside box cover Hi, Is it possible to request a new cover for outside junction box? This has been missing for some time and the cables are exposed. See attached picture. Thanks in advance SolvedExternal "engineers " arent replacing cable and keep moving the appointment Hi , i got a package on the 19th september , external cable needed replacing , everytime an engineers been booked its been a no show and arranged for next day . Its nearly been a month , no genuine ...Intermittent very brief connection drops Hello, I've been experiencing (usually very) brief connection loss intermittently for a couple of years now. After the 4th tech visit in 2023, and the subsequent CM self-installed replacement with ...How do I give feedback to a Virgin Media engineer who installed our broadband Hi, We had an engineer come to visit us on Saturday 27th September around 1.00pm - the technician's name and ID was 56618 MARK. Mark was absolutely brilliant! My mum is a 71 year old elderly lady ...The dreaded T3 timeouts Hi! So, about six or so months ago, we had a new cable pulled from the cabinet to the wallbox because of connection issues - 30 year old coax and DOCSIS 3.1 don't make for a fun time. All was good f...how do i book an engineer please can you tell me how to book an engineer, or is it possible to just run another cable from the box around the room DHCP settings page Why is my DHCP page looking like this? It will timeout and log you out before it loads Have rebooted, no change There are various other pages that are not populating, incuding conencted devi...Replacement cable from wall box to a Hub 5 router Hi Can I request a replacement cable to connect my Hub 5 to the wall box? The cable is white with green connectors at either end There are stickers indicating wall socket (red) at one end and ONU O...Connection drops... Hi all Back again with another issue of the dreaded connection drops. I was working from home yesterday and rebooted as soon as it drops but when I don't reboot the connection doesn't recover so so...
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