Green flashing lights after installation
My quick start kit came this morning but I’ve plugged it in & I am waiting for it to go online. I’ve activated it via phone but still no different sn hour later. many advice please?
Forum Posts
Resolved! New Router Hub - Red Light
Hi All,Received a new router hub today and it has a permanent red light. Searched online and it states that the router may be overheating.Not sure how thats possible if its brand new out of the box? Have tried cooling it down and checking all cable c...
360 and remote
SpoilerI renewed my contract 2 days ago and was advised i'd have a new 360 box (current v6) hdmi and remote..so far i've only had a remote i hear stories about no box just a download have i been lied to? If so im cancelling within the 14 day cooling ...
Resolved! Account Number and Area Reference
how can i see my account number and reference area, is this something that i’ll find on the welcome pack email? I have a ‘Contract Information Sheet’ that has a section for these 2 however it doesn’t have any numbers for them. I also don’t have my we...
No welcome email, account no. Etc
Hello,I recieved the pre-contract documents for my broadband last week however have not recieved anymore updates, welcome emails etc- can anyone help?thanks
I don't seem to have a coaxial port. Can I still use Quickstart?
Hello, My start-up kit arrived today. The machine works fine, but I don't seem to have a coaxial port in my house, so the internet isn't working sadly. What I do have is a wall socket that looks like a coaxial port, but doesn't fit the Virgin cable,...
Recieved no welcome pack for my purchase
I ordered new broadband, on 17/08/2022, for my second year house for university, it was the M200 broadband student deal, and i had not received and welcome pack. on my Contract Information Sheet it has a section for Account number and Area reference,...
