QuickStart, set up and connections
Installing and configuring your kit
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Forum Posts

Resolved! New Router Hub - Red Light

Hi All,Received a new router hub today and it has a permanent red light. Searched online and it states that the router may be overheating.Not sure how thats possible if its brand new out of the box? Have tried cooling it down and checking all cable c...

lliamed by Tuning in
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360 and remote

SpoilerI renewed my contract 2 days ago and was advised i'd have a new 360 box (current v6) hdmi and remote..so far i've only had a remote i hear stories about no box just a download have i been lied to? If so im cancelling within the 14 day cooling ...

Resolved! Account Number and Area Reference

how can i see my account number and reference area, is this something that i’ll find on the welcome pack email? I have a ‘Contract Information Sheet’ that has a section for these 2 however it doesn’t have any numbers for them. I also don’t have my we...