Recent Discussions2 External Engineers no show to fix line damaged by BT I've now been 5 days without internet. An external engineer was meant to attend last night but didn't show. Phoned to chase and was told they'd be out before 1 today. Still haven't shown up to the ca...Need connections covered with box Hi Wondering if anyone from Virgin themselves can help please? I live in house converted to 3 flats and our one of the connections aren't covered at all so exposed to the elements. One set of co...Hub set up- cables Hi all, I have just recieved my self install parcel and trying to set up the hub, however I keep getting the green flashing light. I have checked the cables and they are in as far as they wil...Shambolic onboarding - help requested I am in the process of moving both my broadband and two mobiles from Vodafone to VirginMedia O2, and am encountering multiple frustrations. My order was placed on 9 October and the broadband was (suc...VM External Cable Feed in garden to Omnibox on house. The feed is a co-joined (double) attached cable which I presume is telephone & Internet feed which runs from the street into my garden, upto the junction box fixed on the outside of my house, before ...SolvedNew Fibre install understairs - prep work I am having a new 1GB fibre line installed in my house in Manchester. All my network equipment including the router, switches, and related gear is located under the stairs. I am happy to do some pre...Rogue contractors Svella Connect are contract partners to Virgin Media. Without any permission whatsoever, Svella marked out our private driveway with paint so they could excavate it to lay internet cable on behalf o...Broadband router move request I would like my router moved from one upstairs room to an adjacent upstairs room (both outside walls on the same side of the house), as we have relocated our study. It's something which I explained ...Entire road and adjoining roads....not us Please help with more information Virgin Media. We had your team digging up the road this summer, they have gone down both sides, all the way down and off into all the adjoining roads....but for s...Moving router downstairs Our router was installed in a bedroom upstairs which I used as an office along with 2 telephone junctions boxes. Having been retired for a few years (and before getting the hall and stairs decorated)...Solved
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