I have recently got a solid red light on my Hub 3,I phoned virgin and they run a test and everything was fine but light is staying on.I have done a few factory resets to no avail. Also the WIFI keeps dropping off. The internet emblem keeps showing on...
I was wondering if Virgin Media are owned by the CCP as whenever I try to search up a VPN provider and access the site, it is blocked and will not load, however on different providers and mobile data it is perfectly fine. Quite frankly it's ridiculou...
I’m really struggling to find information online so not sure if anyone here can help me.I’ve just upgraded to the Gig1 with volt. They are sending out the Hub 5 box. I’m unsure if it will be full fibre XGS-PON.Currently I have checked on bidb and my ...
We got virgin fibre broadband installed this morning and after doing a speed test on my phone I was getting a consistent 270-280+ mbps. I connected my ps5 to the internet using a lan cable and I’m having nothing but problems. Everytime I do a speed t...
We are considering moving to Virgin because the speeds they offer are lightyears faster than what we have now. But from previous experiences of flatmates etc I swore I'd never switch to Virgin.Are the faster speeds worth the effort that it takes to b...
I help a community of retirees, which places me in the position of asking current information on older equipment.In this case, the hardware is a Sagecomm modem router, using an ADSL connection installed by Virgin and the Web interface is Valérie. Thi...
I have to remove the outside cables which are coming into my house from the brown box, since I am insulating the walls and don't want a big hole drilled through it for the cable. Can I have a new cable installed so that it comes through the wall belo...
Yodel were meant to deliver my equipment yesterday. I waited in all day. No delivery. As far as I can see they don't deliver on a Sunday. I work from home, so I'm not going to be able to work tomorrow. No way for me to contact Yodel today, so I'm ...
My area didn’t have virgin media to begin with until I contacted them asking them to install the services. They went ahead and did that fine. I work from home so faster Internet is a plus. Then I had a sales rep come to my door and I was happy to ch...
So I just received a text message saying that my install kit won't be delivered until the 11th of November?This feels very delayed considering I am now paying for the service, am I expected to just pay for a month of broadband without any ability to ...
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