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howellsjames78's avatar
howellsjames78
Joining in
10 months ago

CATV cover

Hi I have a CATV cover outside the front of our house I've asked the council to drop the kerb but v/m need to inspect the cover for it to be moved or changed in some way. I've paid the required fee but  no inspection has taken place.
I have been weighing 2 months and I've only a contract at the council and keep being told its v/m’s delay and to just wait can someone help or advise. 

regards 

3 Replies

  • Hi howellsjames78 👋 Thank you for your post and welcome to the Virgin Media Community 😀

    In order to look into this for you, we'll send you a private message on here. Look out for the envelope in the top right-hand corner. 

    If you're on a portable device with a smaller screen, click on the icon in the top right-hand corner and select "messages" from the additional menu options.

    Regards,
    Daniel

  • Hi team I appreciate that sometime has past since our last conversation as I have had some issues with the council regarding our driveway. However on the 4th June a full payment for v/m works and the council works to be done was paid, iv been in contact with bexley council and we are waiting on a date from yourselves for repositioning the catv cover can you help please. Iv the payment invoice if required. 

    regards James