I have just received my Hub 4 for 1 gig and swapped over from my Hub 3. It has gone through all the different light procedures including the flashing green to say updating software and is now a dim solid white light. When I try to login to the setti...
Hello all. Having no success talking to 150, have reported this on the 19th July and it's still not resolved, so i'm hoping someone on here can help.For the past month we have had no internet or on demand/catch-up (on both of our boxes) 90% of time.R...
So long story short I've had issues since being one of the first customers to get gig1 since its launch in the West Midlands, the hub 4 is trash. Anyway I threatened to leave in October but was told they'll be a hub 5 launching in a few days and they...
 Hello, I’ve recently moved into a property I’m renting but only have the VM socket but no aerial socket for the TV. We have a smart TV and don’t want to sign up with Virgin TV. Is it possible to split this connection? Or will We need a separate TV s...
Hi, I am desperately looking for "HOW TO ARRANGE AN ENGINEER VISIT" ASAP.I am paying for all bills since this Monday as of activation day. but My wifi literally STOPS when it RAINS even slightly.It seems that my place needs urgent repair/fix for sock...
We moved our TV this morning and when we switched the TV and broadband back on an hour ago the broadband has been flashing green and no WiFi.
I have just moved in a new property and got the self install package. However there does not seem to be any socket to install the round plug in. I have attached photos of the plugs in the house.Thank you for your help  
As title says, our self-install quick start delivery has been delayed by a month.It was due to arrive on Tuesday 13th September but is now due to arrive on the 6th October. Our house needs it to arrive for next week for University as it is a vital co...
Hi allI have just moved and have received my broadband quick start kit.Only issue is that i have no coax into the property.i called up earlier today and spoke with someone that said they would get back to me with a engineer visit date but have yet ha...
Hi,I'm hoping someone can help.I've come home to my outside box kicked open (neighbours from hell). I have been able to put it back but the insides had been concertinaed out and exposed to the rain. Everything seems to be working so I'm not concerne...
