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Forum Posts

3db attenuator

Hi all,I got virgin media broadband a few years ago. Got a hub 3 when it was installed. I noticed that it also has a 3db attenuator. Yesterday I got a hub 5 arrive with an upgrade to 1 gig. I have replaced the hub 3 with hub 5. Do I leave the 3db att...

serks by Tuning in
  • 6 replies
  • 0 kudos

Moving experience

Hi, Would like to get the WiFi wall socket relocated. Before suggesting dialing 150 / 0345 454 1111 or the online chat, actually try them and experience the misery of non-relevant system generated options, or the persistent default to moving home, no...

Paxx by Joining in
  • 5 replies
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My installation (TV, broadband) has been scheduled on 19 Sept 2022 and now that date has become a bank holiday. Just wonder if the installation team will work on that day. I assume that no one will work on bank holiday. I have tried to reschedule ins...

No Virgin Media Wall socket

HI, I guess this is the most googled problem for All New Virgin Media subscribers who opted for the Self-Installation Kit, so am thinking it should be included in the form for anyone who wants to get connected to Virgin Media Broadband ONLY deal.Now ...

Lactemps by Joining in
  • 4 replies
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Resolved! Intermittent drop outs every hour or so

HiI am experiencing 1-2 hourly drop outs whilst using the internet. Feels like a long period of latency/lag and then reconnects. Work VPN drops and reconnects also. Teams drops and reconnects, other apps also. Been going on for a few days now.Getting...

Is this wall socket a virgin media one?

Hi,Our set up box arrived today. The closest I could find to fit the cable is this wall socket:The cable doesn't fit. But it doesn't look like a TV-aerial socket either. Is it something that definitely isn't VM? Or is it an old socket which needs som...

lgovirg by Joining in
  • 3 replies
  • 0 kudos