Hi,I have another post where the community and the Virgin staff are helping me reroute my fibre cable due to some driveway work, however I have a question about disused cabling from BT.There's some dodgy cabling from the pavement to a BT grey box (pi...
I signed up with Virgin (online) for my broadband and phone services on 6th August 2022 and arranged an instillation date of 25th August as i was moving into this property on 27th and needed to ensure i had internet as I work from home.When the engin...
Hi guys! unfortunately I’m having the same issue…I’ve just moved into a new flat and there’s a hub already here that I want to create a new account for and purchase broadband to use with this router. Do you know how I can create an account and purcha...
I’ve moved to a property with an enormous white Virgin Media box stuck to it, it shouldn’t be there (it’s a listed property) the cables are in the way and we don’t use Virgin. Can anyone tell me how this can be removed? Can I just cut the cables and ...
At the end of July, I ordered a broadband set up kit for my university house. I received an order confirmation email but the package was never delivered. When I contacted Virgin about this they said that there was an issue with their online ordering ...
So, gigabit finally landed for businesses, and of course, I immediately jumped on the band wagon to get an upgrade (...oops) I pay for business broadband at home so that I benefit (or not, in this case) from the 12 hour SLA. The website still boasts ...
I want to slightly reroute my white landline cable and hopefully replace the old Telewest socket. Reason cable looks ‘unsightly’ and has bugged me for ages - time to sort it.
Im due to have my installation on 13/09/22 but I haven't received any equipment yet is this correct or do I need to contact someone about it Thanks
Unfortunately my coaxial cable isn’t working and has been damaged during QuickStart Hob3 instillation. I wanted to arrange an engineer to fix with a new cable . The kit arrived yesterday and only get a flashing green light
Hi was just wondering the time my broadband arrives tommorrow and is it a case of me setting it up. As the previous house owner used virgin broadband?
