Booked install and go live on afternoon of September 19th, the day back off holiday.Yesterday, without warning, install guys arrive while I'm at work.Run cable under stone chippings and under fake grass then fix box on wall - it took 15 minutes.Howev...
I have just received a quick start pack but do not have a wall connection. I am trying to find a way to book an engineer to install
I assume Virgin Media have fired their entire installation team and aren't interested in new contracts judging from the number of posts on here about delayed installs. Mine keeps getting pushed back and it's currently at over 1 month since it was sup...
I need to book an engineer to move the tv point/cable to another wall - cannot find option on website and nightmare trying to get through on phone - please advise the quickest simplest way to do this Thanks
My QuickStart kit came today. Went to connect but no VM wall socket. I’ve got BT boxes and that’s it. Two cable outside go up to a sky dish. Only other things I’ve found are these two cables. (See pictured).Can anyone help?
We're currently in the middle of a multi day internet outage. The TV is working fine, apart from error cs9994 which keeps popping up.Even though the TV is working fine it's completely unusable because the cs9994 error keeps popping up telling me I've...
I would also like a new box front. I just moved into a property and the outside cables are exposed. Thank you
Hi. We have a cable on the fence in the garden which is quite low. It goes all along the fence from our house to the neighbors house. The kids play in the garden all day, and i think it should be lifted up so it won't be a danger. How can i call some...
Hi Virgin Media forum team,We recently moved into a new home we purchased (we are no longer Virgin Media customers). We are replacing our side gate soon, but there's significant cabling that's attached to it, which is running into a Virgin Media junc...
On the 14th of august I completed my order for the gig1 fibre and I haven’t since received any further information regarding set up, delivery date or even an account number. As there’s no account number I can’t seem to find any support, I don’t wish ...
