I am looking to see who I can get in touch with to get a cover installed for my Virgin box outside. This is missing and the wires are exposed! Thank you,
HiI ordered broadband on the 19th of March, I received a txt asking if it was OK to carry out external work on 22nd of March I confirmed, I then recieved another txt on the 1st of April asking to keep my appointment to get connected on the 4th of Apr...
I have the same issue. Virgin Media website says service is available on my street at all neighbouring house numbers but not mine.Can someone please contact me to resolve this?
Hi, VM supplies every numbered house on my street, but does not show ‘named houses’ when using the post code checker. I’m interested in VMs product, so would like to know if you can connect me. Thanks, JD
We've had work done in our area to bring VM services. Having expressed interest in signing up, I got an email saying that things had been delayed. The postcode checker which did say that services were on their way has now reverted to not available - ...
I was wondering is my order a joke to your company? How could my request keep delaying by your team again, again and again? When can I get my service? I have lost all my confidence and patience on your services. Your team is telling me that my next i...
Hi,I'm hoping someone can point me in the right direction here. The avonline contractors have been installing Virgin Fibre around my area for months. In July they started on my estate, but they have missed the cul-de-sac on one side. They have since ...
Ive recently received my virgin media box, however upon opening i discover a splitter cable with nowhere to plug in. we have previously had virgin media but no socket anymore so there is nowhere that i could possibly plug the box into. i don't know w...
Hi guys i have a superhub 5 with 1 gig broadband . I just bought an asus rt ax88u to improve my wifi.is there a simple step by step guide to follow to set this up with the superhub in modem.modem etc ThanksSean
Moved into new house. Ordered self install after checking on call that it would work. Hub flashing green for over an hour. Turned off and re did all the wiring etc and still not working. All things online telling me to install but can't get it to wor...
