Recent DiscussionsRelocate router hi, how do i book an engineer to come out to see if he can relocate my router to a different room. thanks richard SolvedInstall issues Hello, I had a virgin engineer visit my property today for install. My house sits on the end/corner of the street so my front drive garden swings around (if that makes sense) to the next house. Ne...Cable discovered above ground Hi, We've recently had a large, long hedge at the front of our garden removed and replaced with a fence. When having the hedge removed, we've discovered that our Virgin cable is not buried and was s...(no subject) I need to move my TV and router. 2m.can you help please Power Levels and Errors Hi there, Can someone from VM please look and check into my Power Levels and Errors. Thanks Stythinator Will I ever get my install?? Here's my story so far: July 15th - contract signed and installation booked for August 1st August 1st - No one showed up, no notification. very sorry and rebooked. September 2nd - No one showed u...Broadband Wiring requires fixing I need an technician to come out and have a look and fix the wiring that connects the access-point to the apartment Exposed wires I have an unused virgin media box outside my house, which the cover is broken on, and the wires now exposed. Can this be removed or made safe? Returned white box by accident Hi! I closed my account and sent the broadband back. However, I also shipped small white box with the cable to it. Is it possible to return it? My account number is. [REMOVED] I used Yodel to sh...When will the Broadband in my area be available Hi there , we had the virgin cables installed in the street with boxes almost a year ago in WS5 area in Walsall. still no signs of any broadband activation. Could anyone /customer support fr...
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