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Forum Posts


well, I am very unhappy with virgin Media's service, since October 22nd I made the request for the internet and telephone combo and due to the lack of the plug that connects the white box on the wall to the power, I still don't have Internet, this sc...

Pmatos by Joining in
  • 1 replies
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Moving cable

I just received a free upgrade from 200 to 250 Mbps. When I checked the speed in some rooms I found that I was getting less than 10% of this. I think that the problem is that the existing cable comes into a room which has thick internal walls. I want...

Cochrane by Joining in
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Resolved! Trying to upgrade from Superhub 1

Hi allI’m new to the forum but I’ve had Virgin Broadband (only) for about 6 years.  I just got my notification that my M100 package has been elevated to M125 (132Mbps down/20Mbps up).  I can see that this has been actioned from my account when I log ...

Install of Virgin Media

Hi, I’m having Virgin Media installed into my property which has never had VM before so has no box on the wall.We’ve got Virgin right outside our front wall on one of the triangles in the ground, one of the Virgin pre-install engineers popped round t...

lombahan by Joining in
  • 1 replies
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Verification link expired

Hi, I just create my account, but cannot complete the verification process. After clicked the link, it shows “Complete your profile“ screen. And the follow a "Verification link expired". I try to click "resend new verification email " button,  no ema...

shingfx by Joining in
  • 7 replies
  • 1 kudos

Resolved! Light is ornange on Hub

Have tried reset several times.   Wifi works only intermittently.  Issue is there since few month now.  Very weak or no signals on first floor bedrooms.  Please help.  Regards

trnaeem by Joining in
  • 1 replies
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