QuickStart, set up and connections
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Forum Posts

New installation in our area

Hi, we’ve had virgin media installing in our area for the past couple of months. I went to speak to one of the workers to see when it goes live & he said it’s all ready, just needs a Virgin Media engineer to hook it up to the house. I’ve been on the ...

Vandalised cabinet - Help please!!

Cabinet for our street has been vandalised. Door has been open for weeks, and fibre cables have been cut.I’ve attached a photo of the cabinets ref number. Can someone please escalate because myself and I’m sure many others are without internet.I have...

Ultra64 by Tuning in
  • 4 replies
  • 0 kudos

Virgin wall socket too far away?

We recently moved in to our new property, I set the Wi-Fi up initially to use whilst unloading etc and that was fine. Our TV has finally been put up today but when I’ve gone to connect the TV box I’ve realised it’s on the other side of a large room t...

Lafkins by Joining in
  • 4 replies
  • 0 kudos

Installation Delay

Hi,We have been waiting for our installation since end of July.We got told outside work needs to be done before, however it keeps getting pushed back.After various calls to the customer service team (who are shockingly bad) we still have no idea what...

colm87 by Joining in
  • 1 replies
  • 0 kudos