Recent DiscussionsTrespass We phoned Virgin Media to have WiFi installed in our new property. We made an appointment with the customer service representative via the telephone for someone to install our WiFi on the 03/11/2025....VM External Cable Feed in garden to Omnibox on house. The feed is a co-joined (double) attached cable which I presume is telephone & Internet feed which runs from the street into my garden, upto the junction box fixed on the outside of my house, before ...At the door sales perason Hi new to the forum, but need advice on how to deal with a problem my new signing up for Virgin Broadand. Virgin full fibre networks has recently been installed in our area, and as Openreach have n...Request hub 5 upgrade. Hi I would like to know if i can get a free upgrade from Hub4 to Hub5. My hub is starting to disconnect device randomly and zi have to keep rebooting the hub this can be up to 3 or 4 times a week. An...Longer coaxial cable for Hub 5 Hi, is it possible to order a longer cable than the provided one? I have a hub 5, I believe it's coaxial? I would need a 5 metre one. Thanks Ash Street green box blocking driveway Hi I was hoping for some help please. There is a large green street cabinet box situated at the end of the driveway on the path, smack in the middle of the driveway making it really awkward to acce...Call centre staff and upgrades I have had a number of missed calls from Virgin Media recently, but I answered the most recent one. They say they want to analyse my usage to offer me the best package for my needs, and said my area ...Switch date changed I ordered a VM fibre broadband package early September with an installation date of 10th December (that was the earliest available). I assumed it was because VM would have to inspect it my existing l...Due to be connected Thursday phone system not recognising customer number I signed up for VM broadband a couple weeks back with a request date of 23/10/25 It is a self install but I've not received the kit yet is this normal? I also need to request a longer coax cable as t...Pre install queries Ordered VM TV and broadband on Wednesday from a Virgin sales guy and was told that pre install will happen at any time and I dont need to be in for this as he told me where the cable would run from ...
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