I've been with virgin media several months now with no issue, however for some reason my broadband just shut off, it says connected without internet. I've restarted the hub and also pressed the reset button and it still won't connect.When I rang I wa...
I received my hub 3 box a week ago and it’s meant to be quickstart but cannot get it going, keep flashing green and the wifi symbol stays solid green. It repeatedly does this even if I reset it, how do I book an engineer to come sort this out
Recently moved house, the Virgin wall socket is in the wrong room. How do I get my TV set up I another room? I’ve contacted Virgin on numerous occasions to request an engineer as predict it’ll need rerouting, but how?!
My connect app cannot see my new hub 5
Does my first WiFi Pod need to be cabled directly to the Hub?
SW11 1PLMy Hub3 suddenly disconnected and all devices show no internet. Green light keeps blinking. Tried reinstalling the hub but no luck.
Quick background: I'm a former VM customer (I'd guess about 4 or 5 years ago) now in a new property. Was cold-called by VM and sold top tier broadband/tv package as it was cheaper than my current BT/Sky combo. Issue 1: First off, the salesperson told...
Open reach are useless, broken duct, killed my copper. No internet for 6 weeks now I need virgin to service my area fast Bourne Lincolnshire
Hi,I just received an email to say that Virgin has received my Gone Away form? Any ideas what this means?Thanks!
Hello VMI live on an estate where VM is installed in all the homes around me. Despite having two VM street cabinets with 50m of my house we were (the whole street) never connected to your network. Our homes are serviced by under ground ducting. Op...
