Recent DiscussionsDamaged Omni box The omni box at my property is damaged and the main cover completely missing. Additionally, one of the cables (the middle cable going to the 3-way splitter) has a split in it - see picture, attached....Previous Owner Account not closed - no further information received I’d placed an order on the 7/12/25 for broadband and was informed at this point there may be a previous account at the property that needed to be closed first. I’d received an email on the 8/12 that...SolvedMove cable entry point Hi there! I need to get my Virgin Media cable entry point moved to a different spot in the same external wall and a new internal box installed to then connect to my router. Could a moderator send me ...Relocate router hi, how do i book an engineer to come out to see if he can relocate my router to a different room. thanks richard SolvedCable discovered above ground Hi, We've recently had a large, long hedge at the front of our garden removed and replaced with a fence. When having the hedge removed, we've discovered that our Virgin cable is not buried and was s...Will I ever get my install?? Here's my story so far: July 15th - contract signed and installation booked for August 1st August 1st - No one showed up, no notification. very sorry and rebooked. September 2nd - No one showed u...Area code Looking for area code for pa27nt Moving my router How do I go about getting my router moved from my living room upstairs to my gaming room I am paying for 1gig speeds but upstairs am getting 130mgs thanks only to a wifi mesh and when calling virgin ...Weak connection on garage, first and second floors I recently got a Gig1 Fibre Broadband deal from Virgin Media. The sent a Hub 5 (which supports WiFi 6 and dual-band) and the internet works okay on the ground floor. However, if I go to the garage, f...Junction cabinet in my hedge Virgin Media applied to the local highways agency to replace a 85cm high cabinet on the highway outside my house in 2023. They actually put a replacement 1.2m high by 1.2m wide cabinet in my hedge, n...
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