No Virgin Media wall socket
I received a box to quick start with VM but there is no wall socket in my flat. Can someone come and set it up?
Forum Posts
Total loss of Service HX3
I live in Shelf, Halifax, HX3 7NX, have had zero TV or broadband since the early hours of Tuesday. This is affecting multiple addresses in the local area. The service status page just keeps moving the date and time that this will supposedly be fixe...
my elderly dad needs help, re. virgin are never turning up
hi there, i am just posting on my dads behalf as he says himself hes no good with talking to people threw live chat/typing style chat and i cant ring for him as im non verbal autistic (i comunicate threw AAC, PECS and makaton) ,have mild learning dis...
Resolved! Hub5 modem mode setup for mesh
OK so I've received my new Hub5 today on my Volt 1Gb upgrade. My current Hub 3 system is set up in Modem mode running a TP-Link Deco mesh behind it. Nowhere in the VM instructions can I find whether or not I can just disconnect the Hub3, connect the ...
Hub 5
Hi I have set up my new hub 5 router today internet running great but the hub has been flashing green since I set it up
Resolved! Wall Socket
My broadband just arrived today. But the wall socket, I cannot attach the wall socket with Isolator Cable. The port of wall socket is blocked. I cannot show you picture rn as the photo size is more than it’s limit.
Admin Password
Hi,I am trying to logon to my router which has been freshly installed today only the admin password is showing incorrect I have made sure it has been correctly entered fully case sensitive but to no availAny help appreciated
Moving virgin cable from bedroom to living room cost
Hi there,I would like to know the actual cost of moving the virgin cable from the existing location to a different one. The distance would be around 15 metres and I would like to have the cable passed under the floorboars (it can be done now).I am aw...
VM in my flat?
I have recently moved into a new flat and when ordering virgin media it states I can do a quickstart install but there seems to be no virgin media wall socket so I've opted for the engineer to come out and install.However, since theres no virgin medi...
Resolved! RJ11 to RJ45 Ethernet port
Hi, I recently received my broadband router and was told it was a simple plug in and play, however, the router I have received only takes RJ45 port and the socket on my wall is a RJ11 plug. Does virgin media have their own converter which they can su...
