Recent DiscussionsProblems getting a power line adapter to work with my VM Hub 5 I have the same problem as someone on the forum. Since I got the new Hub5 which means you have upgraded to 1Gb speeds and causes an issue with legacy devices. I have tried two different brands of pow...Moved from Sky to Virgin Media Hi I've recently joined Virgin Media and now waiting for the equipment to arrive. I read online and when going through the process the following is mentioned "One Touch Switch: What is it and how d...Weak connection on garage, first and second floors I recently got a Gig1 Fibre Broadband deal from Virgin Media. The sent a Hub 5 (which supports WiFi 6 and dual-band) and the internet works okay on the ground floor. However, if I go to the garage, f...get a new WiFi Hub at no extra cost Received an email today offering to send me the latest WiFi Hub. There's a link to order the Hub which expires in three days, and from what I can gather, I would then have five days to swap over the ...Moving router Ive recently had my broadband router set up in my living room but have decided I'd rather have it upstairs in a bedroom. Is this possible? Virgin Hub 3 constant red light I have a Virgin hub 3 and it has a constant red light showing. I have gone through the help process of resetting the hub and going back to the default settings and letting it cool down. This has not ...Joining Virginmedia I recommended Virgin to my parents. When they tryed to sign up online it was awful!!! There was no option to add a homephone line or any call package and no option to add an extra TV box. Honestly I ...My neighbour recently got connected but I'm not eligible for some reason Hi, I've been actively trying to get Virgin to come connect my house for years now. Filling in the form showing interest dozens of times but have had no success in the 10+ years of living at this p...Trying to self install but have cables not wall socket I moved house and the property says it has a VM connection but there are cables which come through the wall and no socket. Can I connect my hub3 using this cable or do I need a socket installed? ...Red light flashing, trying to activate. I have an existing wire coming from the wall socket from a previous installation. Do I need to plug that into the router? Or do I plug the one i got today and plug into the left side of the router. I...
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