Recent DiscussionsVM External Cable Feed in garden to Omnibox on house. The feed is a co-joined (double) attached cable which I presume is telephone & Internet feed which runs from the street into my garden, upto the junction box fixed on the outside of my house, before ...Broken Omnibox Hi, I would like to report my omnibox cover is broken off and cables are now exposed. Is this possible to be replaced? Thanks Pre install queries Ordered VM TV and broadband on Wednesday from a Virgin sales guy and was told that pre install will happen at any time and I dont need to be in for this as he told me where the cable would run from ...Address not found from the service list but neighbours are there I am looking to swtich to VM from Sky but cannot find my address from the service list. All my neighbours are there. Maybe because this is a new build? Who shall I talk to about that? Will I ever get my install?? Here's my story so far: July 15th - contract signed and installation booked for August 1st August 1st - No one showed up, no notification. very sorry and rebooked. September 2nd - No one showed u...Replacement cover for my outside box I've just joined this and need a replacement cover for my outside connection. Am I in the right place to ask for one? External "engineers " arent replacing cable and keep moving the appointment Hi , i got a package on the 19th september , external cable needed replacing , everytime an engineers been booked its been a no show and arranged for next day . Its nearly been a month , no genuine ...New Build Property I have a new build property that has virgin cabling and is connected to the virgin box, however, Virgin are saying they are unable to provide service to the property. I have spoken to the sales team ...New Build With VM Box 'Currently Unavailable' Recently moved into a new build property (Flat) and has a Virgin Media box inside however when going through the VM website, the address is shown but is saying it is currently unavailable at the addr...Wall box, query if compatible with virgin? Hello all, I was hoping to get virgin media to my new property (which I am having a few problems with). On the chat they said that virgin was last supplied to my rental in August 2025, ho...
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