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Forum Posts

Higher ping than other provider?

Recently got Gig 1 on Virgin with the Hub 5X, and the ping is noticeably higher than the likes of BT and other providers, on BT I was getting around 5ms to game servers and google, now on virgin I’m seeing around 15-25, I know you may argue that this...

marqaco1 by Joining in
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Cannot activate Hub 5

Just got rid of hub 4 & new hub 5 delivered , installed it & got a txt saying cannot activate due to tech issue, give me bk my hub 3, no problems at all & trying to get some help, forget that with Virgin support,

Fixing virgin media wall socket

I want to move my wifi router in my room, but the socket is damaged (it was already damaged before i moved in). The reason I want to move it is because my house has three floors and the router is currently at the bottom floor, so the wifi is weak in ...

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Taohit by Joining in
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Spam Phone calls

I am currently being called at least once per day by the virgin sales team. They called me back in March and renewed my contract with them and since then it has been none stop phone calls. I asked one of the people on the phone to put me on the no ca...

kolinbo1 by Joining in
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