Brown box on outside of house badly damaged.
How do i arrange replacement brown box?
How do i arrange replacement brown box?
Recently got Gig 1 on Virgin with the Hub 5X, and the ping is noticeably higher than the likes of BT and other providers, on BT I was getting around 5ms to game servers and google, now on virgin I’m seeing around 15-25, I know you may argue that this...
Hi I have my virgin media broadband equipment coming tonorrow, the quick start guide says to plug it straight into the telewest box on the wall however I already have a cable in that box running behind the skirting and going into another telewest wal...
Hi, I signed up for a package today and booked delivery of the installation kit for 5th October. I have now received an email saying it's been changed to the 7th October. Can I please change the date to get it sooner than this? I have tried to sign u...
Just got rid of hub 4 & new hub 5 delivered , installed it & got a txt saying cannot activate due to tech issue, give me bk my hub 3, no problems at all & trying to get some help, forget that with Virgin support,
For several weeks now my Virgin Connect App has not been able to find my hub 4 or wifi pod. Initially it all worked well & as far as I know nothing has changed to cause the current problem. I have tried uninstalling & installing the the app again, cl...
I'm not a Virgin customer, but Virgin Media have been cabling out street (with the usual massive inconvenience of being blocked into our own house). All up and down the road they have put the connection point on the pavement (so on public property, ...
Hi, I just received my VM install kit, and everything was there minus the coax cable. Can I buy a coax cable or do I need to let VM know? Thanks
I want to move my wifi router in my room, but the socket is damaged (it was already damaged before i moved in). The reason I want to move it is because my house has three floors and the router is currently at the bottom floor, so the wifi is weak in ...
I am currently being called at least once per day by the virgin sales team. They called me back in March and renewed my contract with them and since then it has been none stop phone calls. I asked one of the people on the phone to put me on the no ca...