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Forum Posts

Resolved! New kit not delivered

HiI had an Engineer visit on Tuesday to install a new wall socket. He kept in contact with me re his requirements to get the job done, let me know when he was (an engineer's) five minutes away, was polite, tidy abd managed to do the job quickly.  Qui...

lesleyb- by On our wavelength
  • 16 replies
  • 0 kudos

Changing My SSID

I live on a very busy commercial street, in range of a few large restaurant chains.What would happen if I changed my network SSID to something factual like:VIRGIN_MEDIA_ARE_LIARSDONT_BELIEVE_VIRGIN_MEDIAVIRGIN_MEDIA_ARE_THE_WORSTIt would be read by h...

No power to router

Doesn’t appear to be any power to my router so I have no WiFi and can’t use apps catch up or demand on Tv.Have booked a technician but earliest is Saturday which is disappointing but also concerned that I’ve not been asked any questions so will techn...

Registration failure

Hi All,I have been experiencing temporary issues with internet over the past 24 hours. I have checked the hub (using as a router only) and can see that the message for internet states Registration failure. I have acquired a downstream channel (hz) 23...


What a Joke this company is. Fibre to the premises put in 2 days after order (12th December). "Engineer" came 2 weeks later on an afternoon call and reported "no signal". Another new fibre put in the next day. Just got a message to say the engineer w...

Hew22 by Joining in
  • 5 replies
  • 0 kudos