Recent DiscussionsWeak connection on garage, first and second floors I recently got a Gig1 Fibre Broadband deal from Virgin Media. The sent a Hub 5 (which supports WiFi 6 and dual-band) and the internet works okay on the ground floor. However, if I go to the garage, f...Moving router Ive recently had my broadband router set up in my living room but have decided I'd rather have it upstairs in a bedroom. Is this possible? Virgin Hub 3 constant red light I have a Virgin hub 3 and it has a constant red light showing. I have gone through the help process of resetting the hub and going back to the default settings and letting it cool down. This has not ...Joining Virginmedia I recommended Virgin to my parents. When they tryed to sign up online it was awful!!! There was no option to add a homephone line or any call package and no option to add an extra TV box. Honestly I ...My neighbour recently got connected but I'm not eligible for some reason Hi, I've been actively trying to get Virgin to come connect my house for years now. Filling in the form showing interest dozens of times but have had no success in the 10+ years of living at this p...Trying to self install but have cables not wall socket I moved house and the property says it has a VM connection but there are cables which come through the wall and no socket. Can I connect my hub3 using this cable or do I need a socket installed? ...Red light flashing, trying to activate. I have an existing wire coming from the wall socket from a previous installation. Do I need to plug that into the router? Or do I plug the one i got today and plug into the left side of the router. I...How do I know what service is available at a given address? I am buying a house, hoping t complete in a few weeks. How can I tell what services are connected at that address? (without having to jump through customer service/robot chat hoop). I search the n...Area Reference code There seem to be a lot of queries from people asking for their area code in order to complete the process of linking the O2 ID to the Virgin Media account. I have the same problem - I signed up in Oc...SolvedRe-routing cable outside property I have my fibre cable run from the back lane of my property, pinned to an outside wall running along the wall, around a side gate and then around the outside gable wall of the house into the house. I...
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