Recent DiscussionsReturned white box by accident Hi! I closed my account and sent the broadband back. However, I also shipped small white box with the cable to it. Is it possible to return it? My account number is. [REMOVED] I used Yodel to sh...Exposed wires I have an unused virgin media box outside my house, which the cover is broken on, and the wires now exposed. Can this be removed or made safe? Address not in VM Database I'm trying to order broadband, but my new build address is not shown. It has been on the Royal Mail database for months. VM have confirmed that the service is available. How do I get my address add...Relocate router hi, how do i book an engineer to come out to see if he can relocate my router to a different room. thanks richard SolvedArea code Looking for area code for pa27nt Moving my router How do I go about getting my router moved from my living room upstairs to my gaming room I am paying for 1gig speeds but upstairs am getting 130mgs thanks only to a wifi mesh and when calling virgin ...How do I get VM fibre with so many hurdles? We only have a BT/Openreach copper wire connection which breaks down constantly. No plans for at least a year to put in BT/Openreach fibre. VM is my only option but I can’t sign up online to change p...Will I ever get my install?? Here's my story so far: July 15th - contract signed and installation booked for August 1st August 1st - No one showed up, no notification. very sorry and rebooked. September 2nd - No one showed u...4 Month Delay Hi Virgin Media, I’m reaching out as my broadband installation has been delayed for over four months with no clear updates or resolution. I placed my order on 5th December 2024, with an initial inst...Red Light on Hub Good Morning. I have a red light hub on my hub but am connected to internet. Have turned hub on and off at the mains and on the hub. What should I do now?
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