Hi folks,I was meant to get Virgin Media broadband installed mid-December 2022 and they have delayed installation every couple weeks and as of now, 2nd May 2023, it still has not been installed. This has been incredibly disruptive since I cancelled m...
The Box outside my house has been broken, and the cables exposed.I no longer have virgin, but not sure if this is likely to be dangerous, and if it can be removed?
I’m trying to contact Virgin Media so I can send in the documents that they’ve requested. If someone has a solution please contact me.Thank you for your time
Will putting the Hub5 in modem mode then using the Hub4 allow me to access my Cyberghost VPN as I'm getting absolutely fed up of it not allowing me to connct to it.
We moved home a couple of weeks ago and have been in contact with VM two weeks in advance about our home move, mid-contract. First time dealing with their customer service. The first contact was a worry from the start, as despite being transferred ...
All of a sudden my hub light turned red and router seems to be very warm. I tried resetting it and restarted in.many times but the light is red; earlier it used to be green.Any help is very much appreciated. Thanks.
Brand new to virgin today flashing green light . They said it hadn’t been turned on there end now done test signal all good aparantly but no internet flashing light good start to first day no internet any help please
I want to move the white VM terminal box in my house to a cupboard away from an external wall. I understand I need to arrange a no-fault engineer call-out for £25, but I want to check whether the engineer will allow me to route the cable to the new l...
Hi all - I have recently moved into a new home and I assumed the last owners had Virgin as there is a Virgin box outside with multiple aerial connections coming out of it, I also can see what I believe to be a fibre optic cable (possibly green/ yello...
the village I live in has virgin, the 2 houses at the end of my drive have virgin, I have a gravel driveway 30m long, The web site always says NO I can't get virgin, I want to TALK to A HUMAN that installs the cables etc and find if I can lay the cab...
