Recent DiscussionsLonger coax cable needed. Hi, I need 10-15m coax cable please. I would like to try it first before calling in the engineer. All the best, Olesok Address not found from the service list but neighbours are there I am looking to swtich to VM from Sky but cannot find my address from the service list. All my neighbours are there. Maybe because this is a new build? Who shall I talk to about that? Moving router Hi, I’d like our router installed the opposite side of our house. Is this something that can be done, or will I have to route CAT6A outside? Thanks, James Moving router downstairs Our router was installed in a bedroom upstairs which I used as an office along with 2 telephone junctions boxes. Having been retired for a few years (and before getting the hall and stairs decorated)...Coaxial extension Good afternoon, Can I please arrange for a coaxial cable extension to be sent to me. Many thanks Joe Broadband Issue Hi My neighbours who are right next door tgeir house is attached with mine they have full fiber broadband availabke to them and all the other houses on the postcode but only my house does not have v...Cannot connect to broadband kit in your home Every time I run the Broadband Service Status Test Your Hub test on the My Virgin Media App and on the My Virgin Media website, I get the following message. Any ideas why? A bit puzzled as everythin...Moving Router Hi - I’m looking to move my router back in to a room it was previously in. From looking on the site, it looks as though the way to start the process is to drop a message on here and someone will get ...New Build With VM Box 'Currently Unavailable' Recently moved into a new build property (Flat) and has a Virgin Media box inside however when going through the VM website, the address is shown but is saying it is currently unavailable at the addr...Wall box, query if compatible with virgin? Hello all, I was hoping to get virgin media to my new property (which I am having a few problems with). On the chat they said that virgin was last supplied to my rental in August 2025, ho...
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