Hi,I recently get my VM QuickStart kit, but it seems my wall plug is not working properly.Wall plug also looks different - it is an "openreach" and it has different socket so I bought adapter to plug a hub, but still there is a problem.Can I have a e...
Hello i need a new FTTP coax plug, mine has blown when the power came back on after a power cut. Virgin want me to wait 4 days for an engineer. Can i get them from anywhere?
After the power was off for 1 hour, I've not been able to get TV or internet. The plug which connects to the internal white wall box normally has a green light showing, however this is no longer illuminated. No service outage is reported in my area.I...
Yodel claim to have delivered new box. No sign of it. Been in all day waiting so I know they have not rang. What do about these absolute Muppets?
We are decorating a room and finally got to see the cable mess that connects to the router.The black incoming cable connects to the white cable with a Technetix outlet, which then connects to an Amplifier splitter box, which then splits into two cabl...
Hi there, Looking for advice as the landlord next door decided to cut the fibre cable to our house because "it was hanging loose in front of his door"...Wondering what kind of recourse I can have about this and if a technician can be sent urgently (n...
Hi there, I recently signed-up with Virgin Media and booked a self-install kit delivery, after setting it all up by following the step by step guide all it does is flash green and it’s been like that for about 2 hours. I’m just wondering if this is p...
Hello, when I got the initial installation done, we were just starting the build of our new extension. So we didn’t connect the second TV box and the engineer put a temporary cable. Now that is finished I need the connection to be finalised and set a...
Before I start - I'm a tech dummy when it comes to networks etc.Is it worth buying a better router? I currently have a Hub 3 and the WiFi in our house is pretty naff. Our PS4 disconnects regularly, which is becoming an issue when we're using it. (The...
Hi all,I'm trying to move all my IoT devices off the main network and onto the guest network as per the suggestion here: https://www.virginmedia.com/help/broadband/how-to-set-up-a-guest-networkHowever, when I went to my IP gateway at 192.168.0.1 and ...
