Recent DiscussionsThree Different Installation Dates I signed for for Virgin on 28 April since then I have had three different install dates my current one on 27 June. I still haven't had any comformation to say that the external works have been compl...Relocating cable entry Original ntl instal (25years ago) drilled through a fixed sash window frame and now as I will be replacing the windows I need the cable relocating to a different entry point. Would one of the Team be...Moving address flashing green light.... Hi, the experience of moving house is hard enough as it is and then you have to spend a whole day trying to get everything working to which you are constantly being told by a robot that your account ...Hub delivery- damaged box I had my new hub delivered today. The box was pretty dinged up. Upon opening it to take out the Hub5 I noticed the port where you screw in the cable for the connection isn't straight. Should I be wor...Brown Box Damaged Hi, how do I get this repaired? My brown box (outside the house) is damaged and the wire is open Working from home dilemma I have now got to work from home so I need to rearrange my living room as my particular work device needs to be connected via Ethernet and can’t have a Ethernet cable going across the living room as ...Need a new box cover Where can I get a box cover for this ⬇️ Virgin Media Availability - Only house on street not available Hi, I'm currently with virgin media and am in the process of moving home. I have checked on the postcode checker and it says that unfortunately services will not be available at my new address. The...Cable won’t fit into wall I have just received my hub 3 to set up my wifi. I can’t seem to get the cable to fit into the wall. I have taken photos of the cable and the coupling. I’m not sure whether I need to use more force, ...SolvedRelocate Request Hello, I need to move my living room around as I now work from home, but for this to work I need my master socket moved from one side of the living room to the other can I look at getting an enginee...
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