Virgin Media Availability - Only house on street not available
Hi,
I'm currently with virgin media and am in the process of moving home. I have checked on the postcode checker and it says that unfortunately services will not be available at my new address.
The new property is on a road which virgin media is active on. Using the postcode checker it seems to be available to all properties on the street other than the one I intend to purchase. The property is behind a gate up a short private driveway that services two detached properties (that are within 10 metres of each other). One of these two properties is able to receive virgin media, however the other (the one I am purchasing) says services are not available.
I am very happy with virgin media and would be keen to stay as a customer if services could be made available. I can't think of any reason that VM shouldn't be available here (given it's available at the other identical property neighbouring it) therefore I was wondering If there was an issue with permissions (given the private driveway) preventing the install. If this is the case I'm sure this could be easily remedied.
It would be great if someone could get in touch to see if we are able to resolve this issue.
Many thanks